User Accounts

This section explains the User Account types in ActivityInfo and the difference between Database Users and Database Owners. It includes a QA section for more clarifications on each Account type.

All users who interact with the ActivityInfo system have a User Account. User Accounts also have a type, which specifies the type of activity that a User is able to perform in the ActivityInfo system. Some types require a user to have a valid subscription. 

There are two types of Users Accounts:

  • Database User
  • Database Owner

Database User Accounts allow users to contribute to multiple Databases from different roll-outs. Users of these Accounts  cannot own Databases. When they create a Database they automatically start a Trial Subscription which allows them to become Database Owners. Once a Trial Subscription expires, they have to subscribe to a Paid Subscription in order to continue as a Database Owner Account or they have to Transfer the Database ownership to a Database Owner.

Database Owner Accounts allow users to own Databases and to contribute to multiple Databases from different roll-outs. These accounts require a Paid Subscription.

Read the following subchapters for more information on the two types of User Accounts.

1. Database User

1. What is a Database User Account?

A Database User Account allows Users to contribute to Databases owned by another User. Depending on their Permissions and Role in a Database, Form or Folder a Database User can perform a variety of actions.

2. When do I have a Database User Account?

A User has a Database User Account if:

  • They have been invited to contribute to a Database, but do not own any Databases themselves.
  • They have signed up for an ActivityInfo Account, but do not own any Databases themselves.

If a User creates a Database, or accepts ownership of a Database, they will automatically become a Database Owner Account.

3. Do I need a subscription for a Database User Account?

A Database User does not require a subscription, as long as they do not own a Database.


2. Database Owner

1. What is a Database Owner Account?

A Database Owner Account allows Users to perform a variety of actions: 

  • Create their own Databases
  • View, Add and Edit Records
  • Manage Users
  • View and Add Reports
  • View and Add Forms

View more about Permissions and Roles: Permissions and Roles.

A Database Owner Account can also contribute to Databases owned by other Users without restriction.

2. When do I have a Database Owner Account?

A User has a Database Owner Account if they currently own any Databases. 

Specifically, a User has a Database Owner Account if:

  • They have created their own Database
  • They have accepted ownership of a Database from another User

3. Do I need a subscription for a Database Owner Account?

A Database Owner Account always requires a subscription.

When a User creates their first Database, they will trigger the start of a Trial Subscription. 

Once a Trial Subscription has expired, a User will have to subscribe to a Paid Subscription in order to continue as a Database Owner Account.

4. Can I add Users to contribute to my Database?

A Database Owner can invite Users to contribute to their Database.  They can also delegate this responsibility to other Users via the Manage Users permission. 

However, addition of Users to a Database will be limited by the Database Owner's Subscription Plan. It is the sole responsibility of the Database Owner to ensure their User count is within their Subscription Plan limits.